Privacy Policy & Cookies

Our Website Cookies Policy Is Outlined Below Alongside Our Privacy Policy

Privacy:

  • You acknowledge and agree to be bound by the terms of our privacy policy.
  • Telephone calls to us may be monitored or recorded for training and quality purposes.
  • We will keep name/address details and order information on file, but will not pass your details to third party companies.
  • When you place an order on our website your name, email address, billing address and delivery address will be stored in our database.
  • When you email us or enquire about products via the online form your name, email address and message will be emailed to us. We will not pass your details on to third party companies.
  • Should you comment on a blog post or web page on this site, then your name, email address, IP address and message/comment will be stored within our WordPress controlled database. Your name, website address and comment will be viewable by the general public on our website.
  • Information is available upon request.

Website Cookies:

  • Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work and to provide information to the owners of the site.
  • WordPress is the Content Management System (CMS) that runs this website. It uses a cookie when logging in and out and is essential for proper website operation. It is only set if you are a registered user.
  • WooCommerce is a WordPress plugin that enables us to run our online shop. WooCommerce uses cookies to enable your orders to be passed onto the shopping cart and checkout. If you disable cookies then the shopping cart may not work correctly.
  • We use PayPal for all of our online transactions. PayPal requires cookies to be turned on to log in to your account, process your order and to save certain settings. If you turn off these cookies from PayPal then you might not be able to pay for your order.
  • Other Third Party – Services such as Google +, Facebook and Twitter use cookies, mainly to keep you logged into these services whilst browsing the internet. When we share content such as Twitter feeds or Google + pages cookies may be used by these services. All of the social media sharing buttons on this site utilise cookies.
  • The cookie civicAllowCookies  is stored once a user agrees to use cookies. This stops you being asked for consent on every page you visit.
  • Cookies can be enabled or disabled in your preferred web browser.
  • This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers